Trust & safety

Trust Centre

We handle something precious — your child's wellbeing. Here's exactly how we keep it safe.

Clinician-designed, trauma-informed

The programme and the Companion's guardrails are built with clinicians. The Companion supports; it never diagnoses or treats.

Safeguarding, always one tap away

If anything suggests a child may be at risk, the Companion stops and signposts to Childline, NSPCC, Samaritans, Shout and 999 — and to your school's Designated Safeguarding Lead.

UK data-residency & no model training

Sensitive workloads run within the UK. Your conversations are never used to train third-party AI models.

Evidence discipline

The Companion won't invent facts, statistics or diagnoses. It stays with what you tell it and what your child is learning, is honest about uncertainty, and invites your context.

Private by default

We collect the minimum we need. You can export or delete your data at any time from your Account page.

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